Privacy Policy

Introduction

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or make a purchase.

By accessing our website or using our services, you agree to the practices described in this policy.

Information We Collect

Information You Provide

We may collect the following details when you make a purchase or create an account:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through payment gateways; we do not store card details)
  • Any communication you share with us via email, chat, or social media

Automatically Collected Information

When you browse the website, we may collect:

  • IP address
  • Device information
  • Browser type
  • Pages visited and time spent
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate order updates, shipping details, and support
  • Improve website performance and user experience
  • Prevent fraudulent activity
  • Send marketing emails or offers (only if you opt in)
  • Maintain internal records and analytics

Sharing of Information

We do not sell, trade, or rent your personal information.

We may share your data only with:

  • Courier partners (for shipping your order)
  • Payment gateways (for secure transaction processing)
  • Service providers (for website hosting, analytics, customer support, etc.)
  • Legal authorities when required to comply with law or regulations

All third-party partners are obligated to maintain data confidentiality.

Security of Your Information

We take reasonable technical and organizational measures to protect your data from:

  • Unauthorized access
  • Loss or damage
  • Misuse or alteration

Your payment details are encrypted and processed securely through trusted payment gateways.

Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve your browsing experience
  • Remember your preferences
  • Analyze traffic and website performance

You may disable cookies in your browser settings, but some features may not function properly.

Marketing Communication

You may receive promotional emails, updates, or offers if you have opted in. You can unsubscribe anytime by clicking the “unsubscribe” link in the email or contacting us directly.

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfil your order
  • Provide ongoing customer service
  • Comply with legal, tax, and accounting obligations

Your Rights

Depending on your location, you may request to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Request deletion of your data (subject to legal or transactional constraints)
  • Opt out of marketing communications
  • Withdraw consent where applicable

To exercise any of these rights, contact us at the details below.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

Children’s Privacy

We do not knowingly collect information from individuals under 18 years of age. If such data is accidentally collected, we will delete it upon request.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

The updated policy will be posted on this page with a revised “Last Updated” date.

Contact Us

For privacy-related queries or data requests, reach us at:

Email: the9kstore@gmail.com
Phone: +919825140725